Shipping policy
ESTARA DESIGNS PRIVATE LIMITED
Last Updated: May 7, 2026
Shipping Policy
We work with trusted delivery partners to ensure your order reaches you safely and on time.
Each piece is prepared with care before it is dispatched, so timelines may vary slightly depending on the product and location.
Dispatch Timelines
• Orders are typically dispatched within 2–5 working days
• Orders placed after 5:00 PM will be processed the next working day
Delivery Timelines
• Delivery usually takes 3–10 working days after dispatch, depending on your location
• Exact timelines are shown at checkout based on your pincode
Please note that delivery timelines are estimates and may vary due to external factors.
Shipping Charges
• Prepaid Orders: Free shipping across India
• Cash on Delivery (COD): Additional charges may apply (visible at checkout)
All shipping charges are calculated and shown clearly before payment.
Order Tracking
Once your order is shipped, you will receive a tracking link via SMS or WhatsApp.
This allows you to follow your order through each stage of delivery.
International Shipping
We currently offer international shipping on select products.
• Delivery timelines may extend to 10–20 working days depending on destination and customs
• Shipping charges will be calculated at checkout
• Customs duties or import taxes, if applicable, are to be paid by the customer
Delays & Exceptions
While we aim to meet all timelines, delays may occasionally occur due to:
• Weather conditions
• Courier service disruptions
• Local restrictions
If your delivery is impacted, our team will keep you informed.
Incorrect Address / Failed Delivery
Please ensure your shipping details are accurate at the time of placing your order.
If a package is returned due to an incorrect address, we can arrange re-shipping. Additional charges may apply.
Need Help?
If your order is delayed or you need assistance:
• Check your shipping confirmation for details
• Contact your local courier partner
• Reach out to us with your Order Number